Refund policy

KABRIAA LLC ("KABRIAA")

Printed to order
Each piece is printed after you order, so we cannot accept returns or exchanges if you change your mind or choose the wrong size or colour. Please check the size and details before you order.

Damaged or misprinted items
If your order arrives damaged, or has a printing or manufacturing error, email us within 30 days of delivery. Include your order number and clear photos of the item and the packaging. After we review it, we will send a reprint or give a refund. You do not need to send the item back.

Natural variation
Canvas sizes can vary by up to 1/8 inch (about 3 mm). Colours can look slightly different from your screen, and small differences in print placement can happen. These are not defects.

Custom art
Custom pieces are made from the text and photos you send. We cannot accept returns or exchanges for mistakes in what you provided, so please check spelling and images carefully.

Cancellations
Because production starts quickly, we may not be able to cancel an order after you place it. Email us as soon as possible with your order number and we will check.

Wrong or incomplete address
If a package comes back because the address was wrong or incomplete, your refund may be partial, and sending it again may cost extra.

Questions
Email hello@kabriaa.com and include your order number and photos where relevant.